Frequently Asked Questions

Frequently Asked Questions

  1. Owner Info

    Owners' calls should be made to 954-776-4232 from Monday to Friday between 9:00 a.m. and 5:00 p.m.


  2. Maximum Occupancy Limits

    Please remember that occupancy limits include infants/children and are strictly enforced. Studios: 2 persons, One Bedrooms: 4 persons, Two Bedrooms: 6 persons.


  3. Security Deposit

    A credit card imprint as security deposit is requested at check-in. Locks must be changed if a room key is lost, therefore a $50.00 replacement fee will be added to your account.


  4. Parking

    Parking spaces are assigned only if a registered guest has a vehicle on property. Guests without a vehicle will not be assigned a space. Only 1 space per unit.


  5. Pets

    No pets of any kind are permitted on property.


  6. Owner Intent Forms

    Please visit our online Confirmation Of Occupancy form, complete and submit.


  7. Exchange Banking

    When banking future years, maintenance fees for the year you are banking must be prepaid. Please prepay a maintenance escrow deposit of $600.00 per unit week prior to banking.


  8. Wi-Fi Internet Service

    We provide FREE Wi-Fi service at the resort. Ask for access code and password upon check-in.


  9. Annual Billing

    Billing is prepared and mailed during the month of November after the Annual Owner's Meeting. Maintenance fees are due on January 1st of every year, delinquent on January 11.


  10. NON-SMOKING POLICY:

    For the comfort and safety of all our guests, the Windjammer Resort has adopted a "smoke-free environment" policy. Smoking is prohibited everywhere on the property except for the five (5) designated smoking areas which are clearly marked by signage. No smoking in units: could result in forfeiture of the unit and/or other penalties.